Step-One (Medium Gray)
- 0.60 KGS
- S$6.00 (Fixed Shipping Cost)
Newly Launch - Step One Baby Wrap
Shipping & Returns
1. If we made a mistake and sent you a wrong and/or defective item, let us know within 3 days of receipt and we will be happy to exchange it for the item of your selection, providing the item is in stock.
2. If you made a mistake and ordered the wrong thing, email us as soon as possible. If the item has not been shipped, we will make the change for you (additional costs may apply). If the item was shipped but unopened, send it back to us within 5 days and we will be happy to give you an exchange or credit. Unfortunately, we will not be able to give you a refund.
3. We will not be able to refund, exchange or credit items that have been opened, unless defective.
4. Contact us at email@example.com for any further questions.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Shipping - Singapore
Our customers have 2 options for delivery.
1) SHIPPING via Local Registered Courier (Up to 3 Business Days)
For customers that wish to track their packages and secure their delivery, please select the Local Registered Courier option. Once we ship, we will provide the tracking number by email. Local Registered Courier usually takes up to 3 business days to deliver registered mail items.
2) EXPRESS DELIVERY via Pognae Baby Singapore (Next Day Delivery)
For customers that need their purchases urgently, we can provide express delivery for an additional $20, which means that you will receive your item the next business day. We will deliver it to your doorstep ourselves, which means delivery will take place anytime from 9am - 10pm the next day. Please note that the express delivery option is available only for weekdays as we all have families too. This means that if you purchase the item Saturday and select express delivery, most likely we will not be able to deliver it until Monday. Although we will try to accommodate most delivery timing requests, please note that we cannot guarantee that all requests will be met.
Shipping - Malaysia
For our customers in Malaysia, we are unable to provide free shipping at the moment, as all of our operations are based in Singapore. We ship only via Registered Mail (UPS) to Malaysia. Please do contact us for more information.